Human Resources Investigator
Under the direction of the assigned supervisor, the HR Investigator will conduct investigations to include, but not limited to, allegations of employee misconduct. This position will provide factual reports and document findings in accordance and compliant with pertinent policies, rules, regulations, procedures and labor laws as they relate to employment, human relations, labor negotiations, labor and employee relations.
KNOWLEDGE, SKILLS AND ABILITIES (KSA’S)
1.Knowledge of techniques of unemployment claims and collective bargaining agreements.
2.Knowledge of general principles, practices, and trends of employer/employee relations, public administration, human resources, business administration.
3.Knowledge of grievance, complaint and investigative procedures.
4.Knowledge of federal and state labor and employment laws.
5.Proficiency in the use of Windows-based word processing, spreadsheet, and database software and in the development and maintenance of application data.
6.Ability to interpret and apply rules, regulations, policies and procedures.
7.Ability to gain a comprehensive understanding of the policies and procedures of Bernalillo County and the Human Resources department.
8.Ability to communicate effectively in both oral and written English, to prepare accurate, concise, complete, and informative written materials.
9.Ability to maintain confidentiality in all aspects of the job.
10.Ability to manage multiple tasks with frequent interruptions.
11.Ability to manage multiple priorities.
12.Ability to communicate effectively with verbal, written and interview skills.
13.Ability to analyze and compile data and write reports.
14.Ability to interact effectively and positively with human resource personnel, managers, supervisors, other government employees and the public.
15.Ability to utilize discretion and independent judgment. Must be able to maintain confidentiality at all times.
16.Must be of sound moral, ethical and professional character and possess the ability to maintain a high degree of conduct in adherence to departmental policies and procedures.
17.Excellent organizational skills and ability to handle effectively multiple concurrent assignments, and activities.
2.Schedule and perform interviews and investigations with employees and supervisors, vendors etc. and prepare preliminary responses and report and discuss findings with senior management regarding investigation. Ensures investigations are fair and impartial.
3.Use appropriate and acceptable standards/methods of investigative practices to complete a thorough investigation.
4.Compile relevant documents, formulate the official investigative case report and provide information to management. Maintains a tracking system on the outcome of all investigative reports.
5.Research and interpret County personnel rules and regulations, labor relations laws, to include Labor Management Relations Act, and other state and federal regulations regarding employee relations and employment.
6.May gather and compile data from proposals or findings and provide information to resolve labor relations problems and complaints.
7.Prepare, review and forward comprehensive written reports, records, relevant factual evidence and data developed during the investigation of employee conduct and ethical business standards according to Bernalillo County policies, procedures, laws and departmental standards.
8.Consult with the County Attorney’s office and/or other entities regarding any investigations.
9.Conduct pre-employment background investigations and ensure proper record-keeping is maintained. Ensures compliance with federal and state background laws/statutes to include, but is not limited to, the NM Criminal Offender Act and all other federal and state laws.
10.Investigating and monitoring of Bernalillo County’s Substance Abuse Program and Policy violations. Ensure all policy violations are resolved in accordance with pertinent policies, procedures and laws.
11.Conducts relevant training as it relates to investigations, policies, rules, regulations and all relevant labor laws.
12.Perform other job related duties as required or assigned.